SHIPS FROM USA WITH USPS TRACKED IN 7-10 BUSINESS DAYS

When will I receive my order?

Within 7-10 business days the delivery to most physical addresses will occur, starting from the shipment date. 1-3 business days is the regular processing time. Please note possible minor set backs caused by regulations or international customs is beyond our control. Thank you for your patience and we sincerely apologize for the inconvenience.

 

When will I receive my tracking information?

The Tracking information will be sent on your order in roughly 1-5 business days after your order date. In most cases sooner! Please
note 
Saturday & Sunday is not considered a business day. In an event where you did not receive within this timeframe or you’ve entered your email incorrectly on the order, simply email us and we will do the neccessary corrections for you! Your Tracking information may also be accessed on our website here. Ensure to double check your order # and email.

 

What kind of shipping methods do you offer?

We offer Free Tracked USA Shipping.


What should I do if I am missing an item or if I received a defective or incorrect item?

In such instance we sincerely apologize in advance if your order(s) were not processed correctly. Please ensure to contact us ASAP and we will do whatever it takes to correct your order in a timely manner and as efficiently as possible. Rest assured we will find a solution for you!

 

Do you charge taxes or import fees?

Customs shouldn’t charge any import or duty fees. Please note that this may vary depending on your country, however it is extremely rare. You are responsible for any customs fees, assessed by your country.

 

May I return an item?

Yes, if the item’s condition matches our criterias for an exchanged or return. Please ensure to check out our Return Policy for further instructions and details. Feel free to contract us if you have any unanswered questions.

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